App & phone
7 min readChecked Sep 2026

Tokyo Disney app: share park tickets with your group (up to 20)

To share park tickets, the person who bought them taps Create Group → Invite Members in the app and sends the URL to everyone, who then tap it. A group holds up to 20 people and is made for one day at a time.

20 people
Maximum in one group, including the inviter
One day
You can't make a multi-day group
After entry
When Premier Access and Mobile Order work

Who this is for:First-time users of the official app, and anyone who wants to keep the whole party's tickets together in it. Notes for overseas visitors are at the end

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Tokyo Disney app: share park tickets with your group (up to 20)
Contents (8)
1

What works without logging in, and what needs an account

The map, wait times and operating hours work without logging in. Showing tickets, groups, Premier Access, Mobile Order and anything else you buy or book needs a free MyDisney account.

Sources:[1]Official info[2]Official info

No login needed
Map, wait times
You can see
Hours, facility search
Also
Easier
Account needed
Display, groups
Tickets
Premier Access, Mobile Order
Buy or order
Only people aged 13 and over can create a MyDisney account. Children under 13 go on an accompanying adult's app.
The official site says the app doesn't support tablets, iPads and similar devices. Use a smartphone.
Some features use your location. Turn on location access for the app in your phone settings.
2

Before you go: create an account and add your tickets

Tickets bought on the official site or app appear automatically when you log in with the account you bought them on. If you bought for several people, all of them show in the buyer's app.

Sources:[1]Official info[3]Official info[4]Official info

  1. STEP 1
    Install the app

    From the App Store or Google Play, on a smartphone

  2. STEP 2
    Create a MyDisney account

    A 6-digit code arrives by email from DisneyAccount.com. No email? Check your spam folder

  3. STEP 3
    Official tickets appear automatically

    The QR code shows from midnight on the day of your visit

  4. STEP 4
    Scan paper and other tickets

    Home screen → Park Tickets → Scan Ticket, then scan the code. Works for direct-entry tickets from Japanese travel agents and convenience stores too

Worth noting:Screen names here follow the Japanese app. In the English app some names may differ slightly.
3

How to make a group and share tickets with family and friends

In a group, everyone's tickets and "plans" (restaurant bookings, Standby Passes and so on) show in every member's app. You can create one when the app is showing a ticket or you have a plan. Both the creator and the people joining need the app and a MyDisney login.

Sources:[5]Official info[8]Official info

  1. STEP 1
    Tap Create Group

    Easiest if the ticket buyer does it. You can make groups for today or later dates

  2. STEP 2
    Invite Members and send the URL

    By email or a messaging app like WhatsApp or LINE

  3. STEP 3
    Invitees tap the URL

    That adds them to the group. Everyone's app then shows the same tickets and plans

  4. STEP 4
    Didn't work? Enter the ID

    Copy the ID from the page that opens, then enter it in the app under User Settings > Enter Group ID and confirm

4

Group rules, and the most common mistake

The official FAQ warns that if you scan everyone's tickets without a group, the park tickets and plans (such as Premier Access you've bought) show only on the app that scanned last, and disappear from everyone else's. Share your party's tickets through a group instead of scanning them.

Sources:[3]Official info[5]Official info[6]Official info[7]Official info[9]Official info

No group, scan on each phone
The last phone only
Tickets stay on
Tickets and plans vanish
Everyone else's app
Easier
Make a group
Every member
Tickets show for
Shared with all
Plans
A group holds up to 20 people, including the person inviting. With 21 or more, split into two groups.
One account can be in only one group at a time. If you see "already in another group", leave the old group, then join again.
Groups are per day. Visiting two days running? Make one for each day.
Don't scan the QR code from the purchase email into your own app before entering (the official site asks you not to). Join the group to see it.
Under-13s and people without the app have their ticket shown on a companion's app, and that person gets Premier Access and so on for them.
5

On the day: Premier Access and Mobile Order

With a group set up, one person can buy Premier Access for everyone at once.

Sources:[5]Official info[10]Official info[11]Official info[12]Official info[14]Official info[15]Official info

Premier Access (paid)Mobile Order
AvailableAfter entering the parkAfter entering (18 restaurants at Land, 17 at Sea)
Price¥1,000–2,500 per attractionJust the price of the food
PaymentCards (JCB, VISA, MasterCard, AMEX)Cards, plus PayPay and Alipay
CancellingNo cancellation or refund once you tap Confirm (refund or alternative if the park cancels)Miss your arrival window and it cancels automatically with no charge. After tapping "I have arrived", no cancelling
Next purchase and tipsBuy the next one 60 minutes after purchase or at your return time, whichever is sooner. Under-4s ride free with a companion who has oneTap "I have arrived at the restaurant" only once you're there. That starts payment and cooking
Worth noting:The free Standby Pass now covers only some shops and character greetings, not attractions. The 40th Anniversary Priority Pass ended on August 31, 2026.
6

Notes for visitors from overseas

The app displays in Japanese or English. Which one depends on your phone's language setting, and you can't change it inside the app. Any language other than Japanese gives you English.

Sources:[16]Official info[12]Official info[13]Official info[20]Official info[17]Official info[18]Official info[5]Official info[3]Official info

Cards issued outside Japan work if they're JCB, VISA, MasterCard or AMEX. PayPay and Alipay work for Mobile Order only, not Premier Access. You add your card when you first use a service after entering the park.
For Mobile Order, debit cards, prepaid cards and Alipay are charged when you send the order. Refunds for cancelled orders can take two to three months.
The Shopping feature for buying and shipping merchandise is only for "people aged 13 and over who live in Japan", and ships within Japan only. Buy souvenirs in the shops and carry them home.
Online check-in and room key sharing for Disney hotels are also for Japan residents only.
Whether tickets bought from overseas travel agencies can be added with Scan Ticket isn't stated officially. Check the seller's instructions.
What to do next

Getting the app ready? Just do this

  1. Before the day
    • Everyone aged 13+ installs the app and logs in with MyDisney
    • Check that the ticket buyer's app shows everyone's tickets
    • The buyer taps Create Group → Invite Members, sends the URL, and everyone taps it (if not, use Enter Group ID)
    • Going more than one day? Make a group for the next day too
  2. On the morning
    • After midnight, check the ticket QR codes appear
    • Turn on location. Don't scan other people's tickets without a group
  3. In the park
    • Once inside, one person buys Premier Access for the whole group
    • The next Premier Access opens after 60 minutes or at your return time, whichever is sooner
    • For Mobile Order, tap "I have arrived at the restaurant" only when you get there

Decide which Premier Access to buy and where to eat in advance, so you're not rushing after you enter. A route shows the order to go in and rough wait times.

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Frequently asked questions

Q.

How do I change the app's language?

You can't inside the app. Set your phone to any language other than Japanese and it shows in English.More in "Notes for visitors from overseas"

Q.

My ticket isn't showing in the app.

QR codes appear from midnight on the day of your visit. Tickets bought outside the official site go in via Scan Ticket.More in "Before you go: create an account and add your tickets"

Q.

The invite URL says I'm already in another group.

An account can only be in one group at a time. Leave the old group, then open the URL again.More in "Group rules, and the most common mistake"

Q.

What about someone with no phone, or whose battery dies?

Print the QR code from the purchase email and they can enter with that. Premier Access can be bought at the sales points in the park, where a Cast Member links it to the code. If the whole party entered on one phone, you'll need that phone to re-enter too.

Tools:Live waitsBuild a routePacking list

Who writes this and where the numbers come from:About Offpeak ParksHow our crowd forecast works

Sources for this article (20 sources, checked September 30, 2026)

Checked on September 30, 2026. Prices and rules can change, so check the official site just before you go.

  1. [1]Official infoOfficial FAQ: App login / new user registrationMyDisney for ages 13+, features available without login
  2. [2]Official infoTokyo Disney Resort official: Tokyo Disney Resort AppNo tablets or iPads; location and MyDisney required (checked in the September 22, 2026 archived copy)
  3. [3]Official infoOfficial FAQ: Registering (scanning) a park ticketAutomatic display, Scan Ticket, without a group only the last scanner keeps tickets, don't scan email codes before entry (updated August 31, 2026)
  4. [4]Official infoOfficial FAQ (English): I haven't received the 6-digit code emailEmail from DisneyAccount.com, Gmail spam, tickets show from midnight on the visit day (seen in search result summary)
  5. [5]Official infoTokyo Disney Resort official: Creating a group (sharing tickets and plans)Conditions, steps, ID entry, one group per day, hotel online check-in for Japan residents only (checked in the September 6, 2026 archived copy)
  6. [6]Official infoOfficial FAQ: Maximum number of people in a group20, including the person inviting (checked September 30, 2026)
  7. [7]Official infoOfficial FAQ: Joining several groups at onceNot possible; leave one to join another
  8. [8]Official infoOfficial FAQ: What you need to create a group, and whenEveryone needs the app and MyDisney (13+); groups for today or later
  9. [9]Official infoOfficial FAQ: Guests not using the app, and under-13sUse a companion's app, enter with the email code, buy Premier Access at sales points (updated August 31, 2026)
  10. [10]Official infoOfficial FAQ: About app servicesAvailable after entry, not needed for under-4s, 40th Anniversary Priority Pass ended August 31, 2026 (updated August 31, 2026)
  11. [11]Official infoTokyo Disney Resort official: Disney Premier Access¥1,000–2,500 per attraction, 60-minute rule, no cancellation after confirming, refunds if cancelled by the park, under-4s (checked in the September 6, 2026 archived copy)
  12. [12]Official infoOfficial FAQ (English): Which cards can I use in the app?Four brands for cards issued overseas; PayPay and Alipay for Mobile Order only (checked September 30, 2026)
  13. [13]Official infoOfficial FAQ (English): Registering or changing card detailsCards are added after entering, when you use a service (seen in search result summary)
  14. [14]Official infoTokyo Disney Resort official: Disney Mobile Order35 restaurants, "I have arrived" starts payment and cooking, automatic cancellation if late (checked in the September 25, 2026 archived copy)
  15. [15]Official infoTokyo Disney Resort official: Standby PassShops and character greetings only (checked in the September 6, 2026 archived copy)
  16. [16]Official infoOfficial FAQ: Using the app on a phone set to a language other than JapanesePhone language decides Japanese or English; can't change in the app (checked September 30, 2026)
  17. [17]Official infoTokyo Disney Resort official: Tokyo Disney Resort Shopping (app)For "people aged 13 and over who live in Japan" (checked in the August 31, 2026 archived copy)
  18. [18]Official infoOfficial FAQ: Overseas deliveryApp orders ship within Japan only
  19. [19]Official infoOfficial FAQ: A companion doesn't have a smartphoneIf everyone entered on one phone, that phone is needed to re-enter; print email codes (updated August 31, 2026)
  20. [20]Official infoOfficial FAQ: Double charge (Mobile Order)Debit, prepaid and Alipay are charged when the order is sent; refunds can take two to three months