How we handle your data
Privacy policy
Established: September 24, 2026 / Last revised: October 7, 2026
Offpeak Parks Operations Office handles your information as follows.
1Who we are
Offpeak Parks Operations Office ("we"). We handle your information in line with Japan's Act on the Protection of Personal Information and other applicable laws. On request, we'll tell you our address without undue delay.
2What we collect and why
- Messages you send us：Name, email address and message. Used to reply, fix problems and improve the service.
- Access logs：IP address, browser type, pages viewed and time. Used to block abuse and investigate problems.
- Location：Only if you choose "start from where I am" and allow it in your browser. Used only to find nearby attractions, and not stored.
Plans and settings you create are stored only in your browser; we don't receive them.
3Information sent to other companies
When you open our pages, your device sends information to the following companies.
| Recipient | Information sent | Purpose |
|---|---|---|
| Google LLC (Google Analytics) | Pages viewed, time, browser and OS, IP address, cookie ID | Understanding how the site is used |
| Cloudflare, Inc. (Web Analytics) | Pages viewed, time, browser and OS, IP address, load speed | Measuring visits and load speed |
| Microsoft Corporation (Microsoft Clarity) | Pages viewed, clicks, scrolling and screen movement, browser and OS, IP address, cookie ID (text you type is not sent) | Understanding and improving how the screens are used |
| Rakuten Group, Recruit, Amazon.com and Moshimo | IP address, browser, page shown | Showing hotel and product images |
| OpenStreetMap Foundation | IP address, browser | Showing maps |
| Moshimo, Inc. (Moshimo Affiliate) | Ad click time, purchase or booking made through the ad, an ID | Confirming referral commissions |
| Rakuten Group, Inc. (Rakuten Affiliate) | Ad click time, purchase made through the ad, an ID | Confirming referral commissions |
| ValueCommerce Co., Ltd. | Ad click time, purchase or booking made through the ad, an ID | Confirming referral commissions |
| Klook Travel Technology Limited (Klook Affiliate) | Ad click time, booking made through the ad, an ID | Confirming referral commissions |
You can block cookies in your browser settings.
To learn how Google uses the information collected, see How Google uses information from sites or apps that use our services.
To stop Google Analytics from measuring your visits, use Google's opt-out browser add-on.
4Sharing with third parties
We don't share your personal information with third parties without your consent, except where the law allows it.
5How we keep your data safe
- People：Only the operator handles personal information and is responsible for how it's managed.
- Physical and technical：Connections use HTTPS, and the servers, devices and accounts that hold personal information can only be used by the operator. We delete information once it's no longer needed.
- Outside Japan：Messages are received through Google Forms and may be stored on Google LLC servers in the United States. We've reviewed the US privacy framework and apply the measures above.
6Affiliate programmes
This site takes part in the affiliate programmes of Moshimo Affiliate (Rakuten Travel, Amazon) and Rakuten Affiliate (Rakuten Ichiba) and ValueCommerce (Jalan, Jalan Pack, Nippon Travel Agency, Kosokubus.com, JAL Same-Day Baggage Delivery) and Klook Affiliate (Klook).
Links and recommendations that can earn us a referral fee are marked "PR".
As an Amazon Associate, we earn from qualifying purchases.
7Requests about your data
To ask us to tell you how your personal information is used, show it to you, correct, add to or delete it, stop using or erase it, or stop sharing it, contact us below.
We confirm it's you by checking that you write from the email address you used to contact us. Someone asking on your behalf may be asked for proof that they're allowed to. There's no fee. We'll reply without undue delay, by email or another way you ask for.
8Changes
When we update this policy, we'll post it on this page and update the date at the top.
9Questions and complaints
Offpeak Parks Operations Office